Delete your CycleLytic account

How to delete your account and data, and what happens when you do

In the CycleLytic app

Open Settings, scroll to Account, and tap Delete account. We email a 6-digit confirmation code to the address on the account; enter it to confirm. Deletion runs immediately.

On the web

Sign in at cyclelytic.com/settings and choose Delete account. The same emailed code confirms it. The web page also offers two partial options: erase my ride history (keeps the account so you can re-sync later) and disconnect Strava only.

Can’t sign in?

Email support@cyclelytic.com from the address on the account and ask for it to be deleted. We confirm by reply before acting.

What is deleted

Your user record, email and display name, every ride and activity we hold for you (including GPS routes, power, heart-rate and cadence data), ride photos, comments and reactions, community connections, saved routes, notification tokens, and the Strava or Garmin access tokens we stored. We also revoke CycleLytic’s access at Strava. Any active CycleLytic Pro subscription billed through the web is cancelled; a subscription bought through the App Store or Google Play must be cancelled in that store.

What is kept

A minimal deletion record: the account email, the date, the plan it was on, and the reason you gave, if any. It contains no ride data and exists only so we can confirm a deletion happened and prevent abuse. Nothing else is retained, and deletion cannot be undone — connect Strava again and CycleLytic starts from an empty account.